SIS INTERNATIONAL RESEARCH: NYC FOCUS GROUP FACILITY
Unearth the power of declared data
Insights That Work

Insights: chat bots

7 Tips to Improve Online Customer Service & Increase Sales

Excellent customer service is what separates an average company, from the best company in any field. Learn how to leverage customer service to turn the customers of today into the customers of tomorrow.

James Daily

New Research: How Chat Surveys Sent via Messaging Platforms Affect the Respondent Experience

In a recent research on research, Rival Technologies examines how chat surveys (otherwise known as "conversational surveys," "chatbot surveys" or simply "chats") impact the respondent experience, the demographic composition of the sample and data quality.

Jennifer Reid