I think it’s great that CASRO is attempting to launch new services to assist MR companies with professional certifications, but is ISO needed or even desirable? It seems to me that this places to much of the focus on the PROCESS of data collection, much of which is rapidly becoming outdated to begin with due to technology advances, rather than the creativity and inspiration required to provide true insight and direction to our clients. Most assuredly data collection quality is an important and major aspect of our business, but for too long MR has focused on the “how” rather than the “why”. This seems to be yet more evidence that the industry is slow to respond to the new realities of both new research processes and client demands for insights and consultation, not just data.
To see how the sentiment on this is playing out in real time, Tom Anderson is following this issue on Twitter (http://twitter.com/TomHCAnderson) and is adamantly opposed to the initiative.
This will be interesting to watch!