Archive: survey design

The Right Approach to Designing & Conducting Online Surveys

Research Methodologies

The Right Approach to Designing & Conducting Online Surveys

Online and offline surveys represent not just two different mediums of conducting market research but often also two different methodologies of admini...

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Sanjay Tiwari

Branding and Marketing Communication Advisor at Teamarcs Technologies

Who Are You Asking? New Thinking in Online Research

Research Methodologies

Who Are You Asking? New Thinking in Online Research

So much of our work has shifted online, leading to a heightened awareness of our industry’s need for humanization. It has become clear to most that th...

Rafał Sobczak

Rafał Sobczak

CEO at SoftArchitect

A Researcher Who Became a Respondent (Part 3): Super and Super Awful Survey Questions

Research Methodologies

A Researcher Who Became a Respondent (Part 3): Super and Super Awful Survey Questions

Ten survey questions that can improve survey engagement or spoil it.

Karine Pepin

Karine Pepin

Co-Founder at The Research Heads

Designing Surveys Optimized for Modern Sampling Technologies

Research Methodologies

Designing Surveys Optimized for Modern Sampling Technologies

How to improve your survey design.

Karine Pepin

Karine Pepin

Co-Founder at The Research Heads

How to Deliver Quality Insights in a DIY World

Data Quality, Privacy, and Ethics

How to Deliver Quality Insights in a DIY World

Leonard Murphy

Leonard Murphy

Chief Advisor for Insights and Development at Greenbook

Is Analysis of Open-Ended Responses Generating Core Insights?

Is Analysis of Open-Ended Responses Generating Core Insights?

The challenges and benefits of analyzing open ends to reveal insights.

Jared Feldman

Jared Feldman

Founder & CEO at Canvs AI

Let’s Get Conversational!

Focus on APAC

Let’s Get Conversational!

Introducing conversational surveys, or conversational AI.

Phil Sutcliffe

Phil Sutcliffe

Managing Partner at Nexxt Intelligence

A/B Testing: Everything That Glitters Is Not Gold

LevelUP Your Research

A/B Testing: Everything That Glitters Is Not Gold

The variable often missing from ad effectiveness measurement surveys.

Joel Rubinson

Joel Rubinson

President at Rubinson Partners Inc

Healthcare DIY Needs a Partner to Check Its Vital Signs

Research Methodologies

Healthcare DIY Needs a Partner to Check Its Vital Signs

Conducting & designing successful DIY market research in healthcare.

Jenny Klenke

Jenny Klenke

Vice President of Consumer Experience at Simply Strategy

A Researcher Who Became a Respondent (Part Two): Mapping the Panelist Journey

Research Methodologies

A Researcher Who Became a Respondent (Part Two): Mapping the Panelist Journey

An insider’s look into the online panelist experience.

Karine Pepin

Karine Pepin

Co-Founder at The Research Heads

Making Surveys Human Matters Now More Than Ever

Research Methodologies

Making Surveys Human Matters Now More Than Ever

Humanising survey research is key to improving survey results & data.

Emily James

Emily James

Insights Marketer at FlexMR

Storytelling is Not Just for Reporting: How to Storify Your Survey

Research Methodologies

Storytelling is Not Just for Reporting: How to Storify Your Survey

Applying storytelling to not only data analysis, but survey design.

Karine Pepin

Karine Pepin

Co-Founder at The Research Heads

Applying the Swiss Cheese Model to Survey Fraud

Research Methodologies

Applying the Swiss Cheese Model to Survey Fraud

The Swiss Cheese Model of Pandemic Defense applied to survey fraud.

Karine Pepin

Karine Pepin

Co-Founder at The Research Heads

Designing Research with Culture in Mind

Research Methodologies

Designing Research with Culture in Mind

Tips to create effective and culturally-sensitive market research.

Dr. Jill

Dr. Jill

Founder & CEO at Multilingual Connections

Should Surveys Contain Progress Bars?

Should Surveys Contain Progress Bars?

Are progress bars in surveys a help or a hinderance?

Jamin Brazil

Jamin Brazil

Chairman & CEO at HubUX

Five Key Principles to Improve Data Quality

Research Methodologies

Five Key Principles to Improve Data Quality

Helping market researchers prevent fraud and improve data quality.

Karine Pepin

Karine Pepin

Co-Founder at The Research Heads

Why I Don’t like the Five-Point Purchase Intent Question

LevelUP Your Research

Why I Don’t like the Five-Point Purchase Intent Question

Purchase intent questioning does not accurately mirror shopper choice.

Joel Rubinson

Joel Rubinson

President at Rubinson Partners Inc

A Researcher Who Became a Respondent (Part One): Fixing Data Quality at the Source

Research Methodologies

A Researcher Who Became a Respondent (Part One): Fixing Data Quality at the Source

How can we improve the sampling process itself?

Karine Pepin

Karine Pepin

Co-Founder at The Research Heads

A Festivus for the Rest of Us Respondents

Research Methodologies

A Festivus for the Rest of Us Respondents

Reflecting on how we can improve survey design for respondents.

Jeffrey Henning

Jeffrey Henning

Chief Research Officer at Researchscape

The Seven Most Common Mistakes in B2B Research

Research Methodologies

The Seven Most Common Mistakes in B2B Research

Are your B2B market research methodologies up to date?

Sascha Eder

Sascha Eder

CEO at NewtonX

Less is Best in CX – Rationing Centricity

Gain & Retain®

Less is Best in CX – Rationing Centricity

Driving customer success through memorable experiences.

Ken Roberts

Ken Roberts

Chief Innovation Officer at Forethought

Rethinking Segmentation to Discover Future White Spaces

Research Methodologies

Rethinking Segmentation to Discover Future White Spaces

Most segmentations – no matter the data, big or small, secondary/primary – end up being a description of the present reality at best and a rearview mi...

Ranjana Gupta

Ranjana Gupta

Executive Vice President at Kantar

Ensuring Data Quality Through Survey Design

Ensuring Data Quality Through Survey Design

Here are some must-read tips to help you with good survey design, even if a template isn’t available.

Debbie Senior

Debbie Senior

VP, Global Products and Automation at Toluna

The Power of a Pivot: Recovering Stronger With Compliant, First Party Data At Scale

The Power of a Pivot: Recovering Stronger With Compliant, First Party Data At Scale

The playbook for helping clients make informed data decisions.

Caroline Frankum

Caroline Frankum

Global CEO, Kantar, Profiles Division

Still More Dirty Little Secrets of Online Panels

Research Methodologies

Still More Dirty Little Secrets of Online Panels

Nearly half of your panel data is trash. Here is how to fix it.

Ron Sellers

Ron Sellers

Piloting Blockchain-Based Surveys

Research Methodologies

Piloting Blockchain-Based Surveys

Could blockchain revolutionize the insights industry?

Laurent Rochat

Laurent Rochat

Managing Director at Innovation Atelier Ltd

Quick! You’ve Got Her Attention!

Quick! You’ve Got Her Attention!

Win your consumer’s attention by creating a rewarding experience for respondents.

Ed Staples

Ed Staples

Senior Director of Business Development at ProdegeMR

How & When to Use Online Qual for Designing Successful Consumer Studies

How & When to Use Online Qual for Designing Successful Consumer Studies

Many researchers are unaware of the multitude of online qual options that can unearth deeper insights

Ray Fischer

Ray Fischer

Maximizing Mobile Study Effectiveness

Maximizing Mobile Study Effectiveness

Capturing mobile respondents’ attention with concise questionnaires

Nathan Wimble

Nathan Wimble

Identifying & Evaluating Sub-Optimal Responses in Online Surveys

Identifying & Evaluating Sub-Optimal Responses in Online Surveys

Holistic approach to survey design and analysis is needed for high-quality data

Hetul Bhavsar

Hetul Bhavsar

Director, Client Services & Operations, Schlesinger Quantitative at Schlesinger Group

Driving Innovation with Empathy

Driving Innovation with Empathy

Exceptional respondent experience begins with human empathy

Lev Mazin

Lev Mazin

CEO at AYTM

Connecting the Data to Uncover the Best Countries in the World

Connecting the Data to Uncover the Best Countries in the World

Lightspeed conducted an extensive global panel for U.S. News & World Report’s Best Countries rankings.

Laura Sigman

Laura Sigman

Marketing Director, Americas at Lightspeed

How a Human Insights Approach Can Transform Routine Market Research

Research Methodologies

How a Human Insights Approach Can Transform Routine Market Research

How does a Human Insights approach change how we go about the routine marketing research projects we do all the time?

Jim White

Jim White

Founding Partner at RealityCheck Consulting Network LLC

Reaching for the Stars While Standing on a Garbage Pile

Insights Industry News

Reaching for the Stars While Standing on a Garbage Pile

Ron Sellers likes to participate as a research respondent to keep up with the industry. What he found in his inbox was discouraging.

Ron Sellers

Ron Sellers

6 “Back to Basics” Steps Researchers Should Practice

Research Methodologies

6 “Back to Basics” Steps Researchers Should Practice

With all the current buzz topics in Market Research, it’s also important to focus on strong fundamentals including sample and data quality.

Brian Lamar

Brian Lamar

Vice President, Insights at EMI Research Solutions

Research Methodologies

Writing a survey is easy, right? Not so fast.

Survey design must start at the top with an understanding of the specific business question that it is trying to answer.

Sima Vasa

Sima Vasa

Who is Doing Cocaine: Estimating Bad Behavior

Research Methodologies

Who is Doing Cocaine: Estimating Bad Behavior

The Item Count method can be used to reduce the effects of social desirability distortion.

Michael Lieberman

Michael Lieberman

Founder & President at Multivariate Solutions

It’s all in the Process: 6 Steps for Successful Market Research

Brand Strategy

It’s all in the Process: 6 Steps for Successful Market Research

To get the most out of the market research consultants you hire, you should follow the process that we share in this article.

Tim Glowa

Tim Glowa

Research Methodologies

Online Surveys Are Not Enough

Because of the simplicity and efficiency of online surveys, the market is quickly becoming oversaturated. So are online surveys doomed?

Tim Gorham

Tim Gorham

Insights Industry News

Survey Respondents: The Polar Ice Caps of Market Research

In order to improve our industry’s outlook, we need to make some significant changes across the entire research ecosystem.

Lisa Wilding-Brown

Lisa Wilding-Brown

Chief Executive Officer at InnovateMR

Insights Industry News

Mobile Surveys Will Beat Traditional Surveys in 2016

Mobile interviews will exceed PC conversion in 2016 further disrupting survey platforms and research designs that aren’t mobile friendly.

Patrick Comer

Patrick Comer

Founder & Chief Executive Officer at Lucid

The Sad State Of Mobile-First Market Research: A GRIT Sneak Peek

In this sneak peak at the forthcoming GRIT Report, we look at how research suppliers and research clients are adapting to mobile research.

Leonard Murphy

Leonard Murphy

Chief Advisor for Insights and Development at Greenbook

Research Technology (ResTech)

Measuring Cognitive Stress & Usability of Surveys

QuestionPro has tried and tested a new model for identifying and measuring cognitive stress in surveys using crowdsourced usability testers.

Vivek Bhaskaran

Vivek Bhaskaran

Research Methodologies

Is Online Sample Quality A Pure Oxymoron?

Why is nobody here addressing the elephant in the room? It’s not just sample quality. It’s survey quality.

Scott Weinberg

Scott Weinberg

Research Technology (ResTech)

Mobile Research Quality: Absolute vs. Relative

Defining mobile research quality, in absolute and relative contexts.

Scott Weinberg

Scott Weinberg

Why Survey?

Research Methodologies

Why Survey?

Survey research has been declared dead before, yet it is still with us. In the ’90s, for example, plummeting response rates were often portrayed as th...

Kevin Gray

Kevin Gray

President at Cannon Gray

Research Methodologies

Sliders: Good for White Castle, Bad for Research

Using sliders in online surveys may increase engagement, but also introduce bias.

Ron Sellers

Ron Sellers

Research Methodologies

When Marketing Research is Like a Sunset On Pluto

Imagining a sunset on Pluto is difficult due to our incomplete knowledge. Why do we ask respondents questions we know they can’t answer?

Joel Rubinson

Joel Rubinson

President at Rubinson Partners Inc

Gamification in Market Research – Is Respondent Engagement More Important than Bias?

Research Methodologies

Gamification in Market Research – Is Respondent Engagement More Important than Bias?

Does Gamification actually move the perceptual goalposts with its brain-engaging techniques?

Edward Appleton

Edward Appleton

Director Global Marketing at Happy Thinking People

Research Methodologies

Treating Survey Respondents As Real People

Remember that people have a life outside of sitting on their computers / iPads / iPhones and taking online surveys.

Ben Leet

Ben Leet

General Manager UK at YouGov

Research Methodologies

Who’s Responsible for Lousy Questionnaire Design?

Who’s really responsible for poor questionnaire design? Clients – or Agencies? Maybe both? Edward Appleton shares his take.

Leonard Murphy

Leonard Murphy

Chief Advisor for Insights and Development at Greenbook