Archive: path to purchase

Unleashing the Value of Customer Intent and Intelligent Interventions

Customer Experience (CX)

Unleashing the Value of Customer Intent and Intelligent Interventions

Customer purchase intent in completing online shopping sessions.

Rogayeh Tabrizi

Rogayeh Tabrizi

CEO at Theory+Practice(TAP)

3 Ways the Customer Journey is Changing Post-Pandemic

3 Ways the Customer Journey is Changing Post-Pandemic

If you’re working off a strategy that doesn’t address data privacy concerns, rapid digitization, and your online presence, you’re behind the pack.

Romy Jacobs

Romy Jacobs

Freelance Market Research Analyst

The Rise of the Super Shopper in Omnichannel Retail

Behavioral Science

The Rise of the Super Shopper in Omnichannel Retail

They expect to get what they want, how they want it, when they want it, and at the best possible price. How to appeal to this new breed of savvy shopp...

Nicole Alfano

Nicole Alfano

Senior Product Manager at Behaviorally (Formerly PRS)

Bringing a New Product To Market: Bridging the Divide Between Insights and Activation Through Data Strategy

Bringing a New Product To Market: Bridging the Divide Between Insights and Activation Through Data Strategy

How Nationwide designed a debt-reduction product with differentiated market features.

Dave Stewart

Dave Stewart

Vice President at ENGINE

Improving Omnichannel Outcomes Through Thick and Thin

Research Methodologies

Improving Omnichannel Outcomes Through Thick and Thin

Uncovering and decoding the shopper’s journey.

Alim Barnes-Gaskins

Alim Barnes-Gaskins

Insights Analyst, Behavioral Qualitative at PRS IN VIVO

Enhancing Attribution Analytics with Economic-Based Segmentation

Enhancing Attribution Analytics with Economic-Based Segmentation

Segmentation and attribution can be combined by marketers, helping to optimize budgets and expand target reach

Christian Bartens

Christian Bartens

Marketing Measurement Leader at Equifax

Research Methodologies

Why Your Marketing Department Needs Data. Right Now!

It’s critical to have an accurate, up-to-the-minute view of how customers are making decisions and how they’re ‘scoring’ the business.

Mark Simon

Mark Simon

Research Methodologies

Is Path to Purchase the Road to Perdition?

Is there anything like a shopper journey? The answer is sometimes yes and sometimes no.

Steve Needel,

Steve Needel,

Research Methodologies

Using Predictable Irrationality To Drive The Purchase Process

Whether you buy into it or not, Dan Airely’s term “Predictably Irrational”, is a great descriptor of human behavior in its native form.

Ellen Woods

Ellen Woods