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Dana Stanley
Greenbook’s Chief Revenue Officer
Archive: omnichannel
Behavioral Insights Academy
Decoding Cultural Zeitgeist in 3 Simple Steps
Picture a group of young children. As they start in life and through their early years, they assimilate. They strive to talk, act, and socialize like ...
Hunter Thurman
President at Alpha-Diver
The Prompt
Overcoming the Hurdles of Integrating AI into Customer Service
Imagine offering a hyper-personalized digital assistant for every customer. It remembers their history, preferences, likes & dislikes, current context...
Srini Pagidyala
Co-Founder at Aigo.ai
Research Methodologies
How to Personalize Customers’ Omnichannel Experience
Omnichannel personalization helps anticipate consumer needs and expectations. It leads to optimally satisfying those needs no matter when, where, or h...
Rob Press
Content marketing manager at Deputy
Focus on APAC
Bhaven Sheth from Mondelez International Shares About Getting to Know the Changes in Snack Shopping Dynamics
The change in snack shopping habits and trends.
Colin Wong
Principal Consultant at Insights Heroes
Focus on APAC
Effectively Navigating Southeast Asia’s Complexity
Examine the diversity of consumer research in South Asia.
Colin Wong
Principal Consultant at Insights Heroes
The Industry is Changing and So Are We!
How embracing behavioral science and omnichannel will help clients succeed in this new retail reality.
Alex Hunt
CEO, Chief Executive Officer at Behaviorally
Research Methodologies
Improving Omnichannel Outcomes Through Thick and Thin
Uncovering and decoding the shopper’s journey.
Alim Barnes-Gaskins
Insights Analyst, Behavioral Qualitative at PRS IN VIVO
Decoding the Omnichannel Path-to-Purchase: Driving Brand Growth through Behavioral Design
Understanding the Omnichannel Shopper is crucial to surviving in an increasingly digital economy.
Ruben Nazario
Vice President, Digital Shopper Innovation at Behaviorally formerly PRS
CEO Series
Prognosis After The Recent MRSI Conference
A summary of the takeaways from the recent MRSI annual conference by Satish Pai, highlighting important trends.
Satish Pai
Exciting Times for the Market Research Industry Ahead
Three themes emerge from recent conference proceedings and events that inform how the research industry is transforming itself.
Joris De
Partner at EyeSee Research
Developing an Omnichannel Consumer Decision Journey Strategy
SKIM develop & implemented an omnichannel strategy to grow e-commerce & retail sales
Mike Mabey
Customer Experience Predictions for 2018
The trends driving customer-centricity in 2018.
Zarina de